Privacy policy
At ScaleNest, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website: https://scalenest.io.
By accessing our site or submitting any personal data, you agree to the terms outlined below.
- Who We Are
ScaleNest Limited is a UK-based digital services company. We help businesses scale through smart strategy, design, marketing, and support solutions.
For the purposes of data protection law, we are the “data controller” of the personal information we collect via our website.
- The Information We Collect
We may collect and process the following types of personal data:
Information you provide to us:
- Name
- Email address
- Company name
- Phone number
- Any other details submitted via forms or email
Information we collect automatically:
- IP address
- Browser type and version
- Pages visited
- Time spent on site
- Device type and operating system
This information is collected via analytics tools (like Google Analytics) and cookies (see Section 7).
- How We Use Your Information
We use your personal data to:
- Respond to enquiries or messages you send us
- Send updates or marketing communications (with your consent)
- Improve our website performance and user experience
- Comply with legal or regulatory obligations
- We do not sell your personal information to third parties.
- Legal Basis for Processing
- Under the UK GDPR, we rely on the following legal bases:
- Consent – when you voluntarily provide information via forms or subscribe to updates.
- Legitimate Interests – for improving our services and securing our website.
- Contract – where processing is necessary to take steps at your request (e.g. responding to an enquiry).
- How We Store and Protect Your Data
We use secure servers and implement appropriate technical and organisational measures to keep your data safe.
We retain personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.
- Your Rights
- Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request restriction
- Withdraw your consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO
- To exercise any of these rights, contact us at social@scalenest.io.
- Cookies
We use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve functionality and content.
You can manage your cookie preferences via your browser settings or opt out of tracking through third-party tools (like Google Ads settings).
- Third-Party Services
We may use trusted third-party services to support our operations, such as:
- Analytics tools (e.g. Google Analytics)
- CRM and email marketing platforms
- Hosting and cloud infrastructure
These providers are under contractual obligations to process data securely and only on our instructions.
- Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies separately.
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to check back periodically to stay informed.
- Contact Us
For any privacy-related enquiries or concerns, please contact:
Email: social@scalenest.io
Website: https://scalenest.io